ReplyZen

AI Review Management
across different platforms.

Generate on-brand owner replies in seconds — approve, publish, done. Spend minutes, not hours.

Start Free →
ReplyZen.app
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M
Maria K.
★★★★★
2 hours ago
✓ Replied

Great coffee but the service was a bit slow today. Will definitely come back!

AI Reply

 

@ReplyZenBot
online
1
New review receivedYou repliedPublished

🔔 New review for The Garden Cafe

★★★★★from Maria K.

"Excellent place! Cozy atmosphere, delicious food..."

12:34
➡️ Reply now
🎟️Coupon sent!
auto
Customer visits your businessYou send a loyalty couponCustomer returns with discount
🏪 Visit🎟️ Coupon📧 Sent
15%off
RZ-K7M2P9
📱 Staff scans QR→✅ Verified

How it works

How It Works

01
🔗

Connect Your Accounts

Link Google Business Profile, Trustpilot, or other platforms in 30 seconds via secure OAuth.

02
✨

AI Generates Reply

For every review, AI writes a professional reply matching your tone.

03
✅

You Click Publish

Review the reply, edit if needed, publish to the platform in one click.

Features

Everything You Need

Built for restaurant owners, salon managers, hotel operators — anyone who gets reviews online.

🎟️

Customer Loyalty Program

Build customer loyalty with personalized PDF coupons. Each coupon has a unique QR code and promo code. Your staff (up to 10 people) scan QR codes right from their phones via a mini-app — no extra devices needed. Customers enjoy exclusive offers, return with a discount, and become loyal regulars.

Easy createQR codeCustomer's languageOne-time useStaff PWA scanner
📲

Smart Review Collection

Print a QR sign, place it at your business. Customers scan, pick a platform (Google or Trustpilot), and share their feedback. You can also send them loyalty offers through your personalized QR code.

🤖

8 AI Providers

Claude, GPT-4, Gemini, Grok, DeepSeek, Qwen, Mistral, Groq — pick your favorite or bring your own key.

🎭

6 Reply Tones

Friendly, formal, casual, apologetic, strict, or sweet — AI matches your personality for every reply.

WhatsApp & Telegram

Instant alerts when a new review appears — via WhatsApp or Telegram, your choice. Connect in 30 seconds.

🚀

Auto-Publish

Automatically publish AI replies for positive reviews. Set minimum rating threshold per location.

🔄

Auto-Sync

New reviews sync every 30 minutes. Never miss a review again.

📍

Multi-Location

Manage up to 5 locations across all connected platforms from a single dashboard.

🧠

Business Context

Add your business description so AI understands your specifics and generates more accurate replies.

🔔

Email & Weekly Reports

Get notified when a new review appears. Pro users receive weekly analytics digest.

👥

Team Members

Invite your team to help manage reviews. Up to 3 members on Business plan.

📊

Sentiment Analysis

AI automatically analyzes the tone and topics of each review. See sentiment scores and key topics at a glance.

📈

Analytics Dashboard

Track ratings over time, response rates, sentiment trends, and top review topics with interactive charts.

Pricing

Pricing

Start free. Upgrade when ready. Cancel anytime.

For getting started

Free

 
€0/forever
Google×11 Google Business accounts included in this planTrustpilot×11 Trustpilot accounts included in this plan
  • ✓AI replies per month: 5 + 5** Install our review widget on your website and get bonus AI replies every month for free!
  • ✓Locations: Up to 1
  • ✓AI provider: Gemini AI (default)
  • ✓Sync mode: Manual sync
  • ✓Sentiment analysis
Start Free
Most Popular

For active businesses

Pro

€24/month
€19/month
Google×11 Google Business accounts included in this planTrustpilot×11 Trustpilot accounts included in this plan+€3/mo per extra accountAlready have 1 Google + 1 Trustpilot accounts included. Want more? Each additional account (any platform) costs €3/mo
  • ✓AI replies per month: 150 + 20** Install our review widget on your website and get bonus AI replies every month for free!
  • ✓Locations: Up to 1
  • ✓AI provider: All AI providers
  • ✓Sync mode: Auto-sync every hour
  • ✓Email notifications
  • ✓BYOK (bring your own AI key)
  • ✓Auto-reply for reviews
  • ✓Sentiment analysis
Upgrade to Pro

For multiple locations

Business

€49/month
€39/month
Google×33 Google Business accounts included in this planTrustpilot×33 Trustpilot accounts included in this plan+€2/mo per extra accountAlready have 3 Google + 3 Trustpilot accounts included. Want more? Each additional account (any platform) costs €3/mo
  • ✓AI replies per month: 500 + 30** Install our review widget on your website and get bonus AI replies every month for free!
  • ✓Locations: Up to 5
  • ✓AI provider: All AI providers
  • ✓Sync mode: Auto-sync every hour
  • ✓Email + weekly report
  • ✓BYOK (bring your own AI key)
  • ✓Auto-reply for reviews
  • ✓Sentiment analysis
  • ✓WhatsApp & Telegram notifications
  • ✓Loyalty coupons with QR codes
  • ✓Staff QR scanner: Up to 10
  • ✓Team members: Up to 3
  • ✓Analytics dashboard
  • ✓Review request QR codes
Upgrade to Business

For large teams

Enterprise

€99/month
€79/month
Google×1010 Google Business accounts included in this planTrustpilot×1010 Trustpilot accounts included in this plan+€1.50/mo per extra accountAlready have 10 Google + 10 Trustpilot accounts included. Want more? Each additional account (any platform) costs €3/mo
  • ✓AI replies per month: 2000 + 100** Install our review widget on your website and get bonus AI replies every month for free!
  • ✓Locations: Up to 15
  • ✓AI provider: All AI providers
  • ✓Sync mode: Auto-sync every hour
  • ✓Email + weekly report
  • ✓BYOK (bring your own AI key)
  • ✓Auto-reply for reviews
  • ✓Sentiment analysis
  • ✓WhatsApp & Telegram notifications
  • ✓Loyalty coupons with QR codes
  • ✓Staff QR scanner: Up to 50
  • ✓Team members: Up to 10
  • ✓Analytics dashboard
  • ✓Review request QR codes
  • ✓Quick reply templates
  • ✓AI Chat — ask questions about your reviews
Upgrade to Enterprise

FAQ

Frequently Asked Questions

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